User Data Deletion Instructions
At Aura Tunbridge Wells, we respect your right to control your personal data. This page explains how you can request the deletion of any personal information we may hold about you, including data collected through our website, bookings, or Facebook integrations.
How to Request Data Deletion
If you would like us to delete your personal data, you can submit a request using one of the following methods:
Email Request
Send an email to: bookings@auranight.club
Subject line: “Data Deletion Request”
Please include:
- Your full name
- Email address used with our services or Facebook login
- Any relevant booking reference or details (if applicable)
- A clear request stating that you want your data deleted
What Happens Next
Once we receive your request:
- We will verify your identity to protect your data
- We will review and process your request within a reasonable timeframe
- We will delete your personal data unless we are required to retain it for legal, regulatory, or legitimate business purposes
Data That May Be Retained
In certain cases, we may retain limited information where required for:
- Legal obligations
- Financial record-keeping
- Fraud prevention or dispute resolution
Facebook Data Deletion
If you have used Facebook Login or interacted with our services via Facebook, you can request deletion of that data using the same contact method above. We will remove any data associated with your Facebook account in accordance with Facebook Platform requirements.
Contact Information
Aura Tunbridge Wells
46–50 High Street
Royal Tunbridge Wells
TN1 1XF
Email: bookings@auranight.club
Phone: 07556 397230
We are committed to handling your request in line with applicable data protection laws.